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Anonymous User
Not applicable

Cannot cancel my entertainment pass

My pass runs out in 5 days and when I click on cancel pass and then confirm it comes back with page cannot be displayed. Tried the live chat but no agents free. 

 

Help anyone?

5 Replies
Anonymous User
Not applicable

Hi @Anonymous User

 

Thanks for your post and welcome to the forum.  Live Chat appears to be free now.  Click on this link http://help.nowtv.com/article/None-of-the-above and hit the Contact Us box on the left of the page, this will take you to the Live Chat option (8am - Midnight).

 

Hope this helpsSmiley Happy

4268
Legend 5
Legend 5

@Anonymous User can you help @Anonymous User seems chat is busy when they try to cancel. Am sure you can get it sorted for them

Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor and pop on when I can.
Anonymous User
Not applicable

Hi @Anonymous User @4268

 

I can see this has been resolved via livechat. Sorry for the delay.

 

Cheers

Ranj

NOW TV Team

Anonymous User
Not applicable

Thanks all, I received great help from the live chat facilty all sorted

caseyb1993
Legend 5
Legend 5

@Anonymous User If it ever happens again, you can try different browsers Smiley Happy

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂