Account & Billing

NOW Account Help and Information

How do I create a NOW Account? If you're new to NOW you'll need to create an account in order to access all of our great content. Follow these simple steps to sign up. How do I use My Account? We've changed the way My Account looks. See this link...

GDPR News and Info - 25th May 2018

Hi All, As you may be aware GDPR comes into effect on the 25th May. For more information on what GDPR means for you as a customer of NOW TV please take a look at our help article here: https://help.nowtv.com/article/gdpr-and-now-tv If you have a ...

Resolved! NOW TV Smart Stick Adding Passes

I previously only used Now TV (Sports) passes on my computer but now I have a NOW TV Smart Stick with a pre loaded one month Sports Pass. I have seen from other posts how to set this up to work with my TV. After this month expires can I buy and use m...

Payment details issue

So I recently had my card stolen, and had to order a new one. So when i came to update my NowTV, it stated "there are 2 payment cards, please choose which to use for future payments" and I'm having a few issues. A) they both appear to be the same car...

Cancelling account

How do I cancel my account as I’m move out of address

Bills

Now tv are terrible. Every month I keep getting double charged. I am losing out on money every month and they keep stating its because I am behind in payments which I am not. Customer service is a joke espically when you can't contact them, avoid now...

Aston villa v Liverpool carebao cup game

I am amazed that nowtv can charge 10 pounds for a carebao cup competition between 2 junior/non first team teams in tonights carabao cup competitionI wanted to get on chat, but not available.Obviously I will not be paying 10 pounds for tonight's game ...

Entertainment pass

I paid on nov 30th then cancelled the pass but instead of waiting for the pass to run out it cancelled straight away....any ideas why it did this?

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Frustrated

I can’t update my payment details any help please

Give me my money back! Issue 6037751!

I raised this complaint 6037751 back on the 16th November because NowTV lifted £237.93 from my account over a 7 month period without my permission, for a service I have NEVER used! I demand that you return the money to me immediately! I followed up ...

Sky Sports Mobile Pass

I have a sky sports mobile monthly pass. Why does it keep telling me I need a pass to watch sky sports on my phone when I already pay for one?

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