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Account & Billing

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NOW Account Help and Information

  How do I create a NOW Account? If you're new to NOW you'll need to create an account in order to access all of our great content. Follow these simple steps to sign up.   How do I use My Account? We've changed the way My Account looks. See this link...

Karl-F by Community Manager
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GDPR News and Info - 25th May 2018

Hi All,   As you may be aware GDPR comes into effect on the 25th May. For more information on what GDPR means for you as a customer of NOW TV please take a look at our help article here: https://help.nowtv.com/article/gdpr-and-now-tv   If you have a ...

Karl-F by Community Manager
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Payment

I’m trying to pay a bill and every time I put in my details and it takes me to my bank it is saying it cannot be processed 

Resolved! nowtv says they are unable to contact me by email

Two days ago I contacted NOWTV and agreed to switch to them from BT broadband.  Yesterday I received the following message, sent to my phone ... Hello, it's NOW. We sent you an email but it didn't get through. To ensure you don't miss any important m...

Resolved! Price increase during offer window

Hey all,  signed up for a yearly deal for broadband, cinema, sports, entertainment and boost. Was paying £4.99 for cinema for 12 months but the offer has cancelled and now being charged £9.99 a month? sports is still correct £19.99, entertainment is ...

Resolved! BOOST Pass.

So, sadly, we are all in yet another lockdown... and, understandably, people spend more time in front of the telly.Is it really necessary to ask for BOOST payments to have pictures in 1080? It is 2021 after all and HD and decent sound is rather stand...