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Tammy
Advocate

Taking money from my account

My mum has a broadband account and I sometimes make the odd payment for her but now they are just going straight to my account and taking the payment not only that but iv just seen my name address and bank info on bills and payments and it won't let me delete it 

1 Reply
gavs82008
Legend 5
Legend 5

@Tammy 

Drop customer support an email, the address in the below picture.

8C806EBD-B97B-4D2A-B043-697185C7A87A.jpeg

FYI that I do not work for NOW, just a NOW customer trying to help