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Advocate

Refund

Hi 

I have been subscribed to the sports pass for about 6 months now and haven't been using it -

I just wondered if there would be any chance that I could be refunded for the months I haven't used it?

I did try to cancel the sub a while ago but it wouldn't let me for some reason. It has been cancelled now but I would still like my money back if possible please.

 

Thanks

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Legend 5
Legend 5

Re: Refund

@RefundPls 

If you have used it in the time period of the 6 months but not recently I doubt you will be able to get a refund. 

 

You can always try going onto Live chat, its not a guarantee though. 

https://help.nowtv.com/article/how-to-submit-a-complaint

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Legend 5
Legend 5

Re: Refund

@RefundPls 

If you have used it in the time period of the 6 months but not recently I doubt you will be able to get a refund. 

 

You can always try going onto Live chat, its not a guarantee though. 

https://help.nowtv.com/article/how-to-submit-a-complaint

View solution in original post

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Advocate

Re: Refund

The live chat is finally working so I will speak to them, thanks!