cancel
Showing results for 
Search instead for 
Did you mean: 
KarlMc
Advocate

Payment Issues

error message:

Unfortunately, we were unable to complete your purchase.
Please try again, or if the problem persists, please use the Help tab at the top of the page for assistance.

 

 

3 times, no help tab, need to watch Football today??

0 Thanks
Reply
1 Solution

Accepted Solutions
KarlMc
Advocate

Re: Payment Issues

Matter Sorted.

0 Thanks
Reply
7 Replies
KarlMc
Advocate

Re: Payment Issues

Matter Sorted.

0 Thanks
Reply
Jagsman
Newbie

Re: Payment Issues

What was the solution?

0 Thanks
Reply
alicet
Advocate

Re: Payment Issues

Hi how did this get resolved? Having payment issues myself and looking for any point in the right direction!!
0 Thanks
Reply
Ruan
Newbie

Re: Payment Issues

Had the same issue. I signed out of the box and signed back in. That fixed it.
ericw400
Advocate

Re: Payment Issues

Thanks @Ruan I had the same issue and your solution worked.

0 Thanks
Reply
Highlighted
RevJames
Occasional Poster

Re: Payment Issues

Had this same message yesterday morning and having it again now.  

 

Logged in  / logged out, turned it off, turned it on.  Nothing works.  Looked up helpline number - says £6 a call!

 

Missed the Australia v NZ rugby match yesterday now going to miss England v Wales this afternoon.

 

Verdict? Rubbish unfortunately

0 Thanks
Reply
RoyB Legend 5
Legend 5

Re: Payment Issues

@RevJames 

 

Can you please provide the URL of where you saw that £6 a call?

 

NowTV do not provide this option ; it is likely a scam, and you did well to avoid it.


If my posting answered your question, please click ‘Accept Answer’.
If you liked my posting, please click ‘Thanks’.
If you disagree with my posting, say so below, and I will see if I need to mend my ways 🙂
0 Thanks
Reply