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NoggintheNog0
Advocate

Passes have disappeared. Subscription expires November

A couple of weeks ago I was asked on my tv for the password etc and when I got into my account there were no passes and no record of my payment, which was for a year last November. The chat facility doesn't work and of course you can't talk to a human. Any advise on how to proceed? Thnx

 

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RoyB
Legend 5
Legend 5

Re: Passes have disappeared. Subscription expires November

@NoggintheNog0 

 

Everything you describe points to you having two accounts, and you suddenly switched to the other one somehow, hence being asked for the password.

 

Can you tack your brains for another account name you might have?


If my posting answered your question, please click ‘Accept Answer’ on it
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1 Reply
RoyB
Legend 5
Legend 5

Re: Passes have disappeared. Subscription expires November

@NoggintheNog0 

 

Everything you describe points to you having two accounts, and you suddenly switched to the other one somehow, hence being asked for the password.

 

Can you tack your brains for another account name you might have?


If my posting answered your question, please click ‘Accept Answer’ on it
(As long as you started the thread, and haven’t already accepted an answer)
If you liked my posting, please click ‘Thanks’ (the thumbs-up icon)
If you disagree with my posting, say so below, and I will see if I need to mend my ways 🙂

View solution in original post