I've submitted a report to OfCom and now with Citizen Advice about this. Every time I purchase any kind of membership and go to access what I've paid for (whether it be TV or Movies). I get the same prompt to purchase, on (reluctantly) clicking the Purchase button again, it say's "Enjoy your membership" and then I assume it's assigned my payment to my account and go to watch but back around we go again. This happens on every device/platform, Apple iOS, iPadOS, Amazon Fire Stick, Android.
Going to find help for this issue, on the NowTV website and there is no system in place where chat or contacting Sky is available to take it up with a human in order to sort it out. This is misconduct of basic subscription service provision. It's against the law to put into a market a proposed service, take the customers money and not provide both the service or means to access the trader in order to gain the service on offer.
