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Anonymous User
Not applicable
‎10-08-2019 13:32

Paid for voucher but not working??

Hi,

I have joined recently and paid for a 6 month pass but I cannot get now tv to play

0
1 Reply
schnapps
Legend 5
Legend 5
‎10-08-2019 13:39

Hi @Anonymous User 

 

What playback device are you using ?

 

What type of voucher i.e entertainment, movies, kids, hayu etc ?

 

Where did you you buy the voucher from ?

 

Any message or error code when you apply the voucher or has the voucher been successfully added to your account and just won't play on your device and if so any error code or message given on your screen ?

0