im having the exact same problem and im praying they fix this rubbish before the United match
have had the same payment details registered for years, tried to buy a pass. didn't work. reset pin. didn't work. tried to re-enter payment details and they kept being rejected as I couldn't enter my address details in right format...
I have the same issue. It makes me wonder if there is an issue with the system.
Same issue here not a good first impression
Same here and my game kicks off in 20 minutes!
Says failed and won't let you update it.
Checked with bank and nothing wrong with my card or account.
this is still not rectified
Won’t be much consolation when the game I’ve bought a pass to view kicks off in 20 minutes
Same issue. Been using Now for months but can't pay for a pass now. TV and laptop saying issue with card but details are correct. Nobody to speak to on phone of course.