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Anonymous User
Not applicable

How do I reset all of my devices?

I’m the account holder and I must have set up NowTV on a device elsewhere and someone is using it. 

I followed the guidance on with changing my password and still wasn’t able to get access. 

ive had to cancel my membership because I can’t delete the device I know is causing the issue. 

Please just reset my devices manually. This shouldn’t be so hard. Very very frustrated and missed the best race of the season. Evening ruined. 

Legend 5
Legend 5

Hi @Anonymous User


You need to change the password on your account plus undertake a forced log out of all devices by following the instructions in this linked guide below.


Also i would recommend adding a payment pin to your account (information also on the same link guide below).

Expert 3

Contact chat, they can reset the devices.  I had to do it recently when my boost expired.