I’m the account holder and I must have set up NowTV on a device elsewhere and someone is using it.
I followed the guidance on with changing my password and still wasn’t able to get access.
ive had to cancel my membership because I can’t delete the device I know is causing the issue.
Please just reset my devices manually. This shouldn’t be so hard. Very very frustrated and missed the best race of the season. Evening ruined.
Hi @Anonymous User
You need to change the password on your account plus undertake a forced log out of all devices by following the instructions in this linked guide below.
Also i would recommend adding a payment pin to your account (information also on the same link guide below).