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Charlotte2
Newbie

Hacked

Someones hacked my account, I've changed my password twice and tried pressing the sign out all devices button on the website twice but I'm still getting an error message when I try to stream saying I can't watch because I'm streaming on too many devices already. Help! 

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Charlotte2 

Are you watching on one device and then moving to another?

If so you need to exit the stream clean by hitting back until you see the homepage. Otherwise you have to wait up to 10 minutes to watch on another device. 

FYI that I do not work for NOW, just a NOW customer trying to help