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Expired card and lost offer price

Hello, my card expired and yesterday payment failed at £20 a month price for sky sports. I updated my card details today but there is no option to try again and they want me to pay £33.99, there is absolutely no live chat or phone number so I'm asking here how to get my offer price of £20 back


2 Replies
Legend 5
Legend 5


Have you tried to do a search on the forum? As there is literally countless threads with ways to get in touch with NOW.

Also to get this out there that NOW do NOT have a phone number for TV support, it’s reserved for broadband only.

This thread is just one of a bottomless bit of threads that contain contact details.

FYI that I do not work for NOW, just a NOW customer trying to help
Elite 3

@Chrisp196 Click here and then on the green Chat online button near the top of the page.