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Kerry75
Advocate

Due a £22.71 refund to my bank today 16th april and it asnt gone in my bank

Cancelled last month due a refund today but not recieved 

1 Solution
RoyB
Legend

@Kerry75 @Mark_Weinreb 

 

Friday was a Bank Holiday, Saturday (the day of the posting) and Sunday are not business days, and Monday is indeed a Bank Holiday, everywhere in the UK except Scotland, where in some areas only, it is a Public Holiday.

 

But the Scottish banks don’t operate on Monday; all the banks take a holiday, even though it isn't a Bank Holiday.

 

Until these days have passed, your payment is likely to be in stasis 😢

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Please bear in mind that generally we are all customers like you, and so can’t help with billing or other queries that only Now can answer. We can try to point you in the right direction though.

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2 Replies
Mark_Weinreb
Legend 5
Legend 5

@Kerry75 Today is a bank holiday, as is next Monday. So if the refund wasn’t paid to your bank by yesterday, you won’t get it before Tuesday. Or maybe Wednesday.

RoyB
Legend

@Kerry75 @Mark_Weinreb 

 

Friday was a Bank Holiday, Saturday (the day of the posting) and Sunday are not business days, and Monday is indeed a Bank Holiday, everywhere in the UK except Scotland, where in some areas only, it is a Public Holiday.

 

But the Scottish banks don’t operate on Monday; all the banks take a holiday, even though it isn't a Bank Holiday.

 

Until these days have passed, your payment is likely to be in stasis 😢

=========================================================================
Please bear in mind that generally we are all customers like you, and so can’t help with billing or other queries that only Now can answer. We can try to point you in the right direction though.