Contact Broadband

[Anonymous User]

I am autistic and have PTSD, I am self-isolating, I have tried for hours and can't find a way to speak to a customer care person. I am having triggers and now huge mental health episodes just through the stress caused by this, can anyone truly help me please?
Thank you very much.  

[gavs82008 · Accepted solution]

@Anonymous User 

This link will provide you the contact number for broadband customers

https://help.nowtv.com/get-in-touch/now-broadband-calls/managing-my-payments

NOW Broadband customers can get in touch anytime between 8am–11pm.

Call us 0330 041 2480

[Anonymous User]

Thank you very much Gav. You certainly are a legend. I will try this number now.  

[Anonymous User]

That worked and it's all fixed.

Thank you so VERY much Gav.

I am so grateful and going for a lie down now 😴

[gavs82008]

@Anonymous User 

Excellent, glad to hear you got it all sorted 😎

Soon it'll be beer o'clock for me! haha

[Anonymous User]

Hi my Internet is not working and I have paid my bill and all the lights on my hub is green 

[ukbobboy]

@Anonymous User 

Hey Jue x 2

You should call NOW on the following number:

0800 759 1213

They should be able to either sort you out or get OpenReach onto it.

UK Bob