cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted

Charges

Hi can you tell why I’m still being charged for movies entertainment and hayu when I cancelled them months ago? Also can’t find a phone number for customer services.

0 Thanks
Reply
2 Replies
Highlighted
Advocate

Re: Charges

I also got charged for 3 months for the kids pack. I cancelled the free trial the same month I activated it. I even checked my bank statements and I saw from Jan - March I've been charged in total £30. The free trial ends in May!!. I even checked the bills and previous payments on Now Tv and every bill for each month says £0.00 and I don't have any other accounts with them. 

0 Thanks
Reply
Highlighted
Advocate

Re: Charges

I’m experiencing the same I’ve been charged for more than 5 months now and they said they wouldn’t be able to pay me back my money because it was more than 28 days.

0 Thanks
Reply