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Charged for Sky Cinema at £4.80 when offer was 3 months for FREE - Screenshot taken - please assist

I took up the offer of 3 months FREE Sky Cinema and took a screenshot, which I can email to you. I have since been charged £4.80!! I have cancelled the Sky Cinema but would appreciate the £4.80 refund and reactivation of the sky cinema for the full 3 months Please. 

 

Please can someone assist me doing this so I do not need to take it further.

 

 

Thanks

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Legend 5
Legend 5

Re: Charged for Sky Cinema at £4.80 when offer was 3 months for FREE - Screenshot taken - please ass

@SA12 

Below is the best way for getting in touch (Live chat for speaking with Now TV directly)

 

https://help.nowtv.com/article/how-to-submit-a-complaint

 

You can try filling out the below form.

https://account.nowtv.com/payments/query/incorrect-charge

 

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