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gavs82008
Legend 5
Legend 5

Re: Cannot cancel membership

@Gavin9a 

To ask a stupid question, are you trying to cancel via the app or on the website?

 

https://help.nowtv.com/article/how-do-i-cancel-now

 

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Andra
Newbie

Re: Cannot cancel membership

The link provided does not work. It just takes you into a loop of contacting options and back to the main page without the option to actually cancel or contact anyone. 

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Gavin9a
Newbie

Re: Cannot cancel membership

Website
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gavs82008
Legend 5
Legend 5

Re: Cannot cancel membership

@Andra 

Can you explain what link your talking about.

 

The link I provided was 

https://help.nowtv.com/article/how-do-i-cancel-now

 

And this shows a box where you get to go and manage your memberships.

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gavs82008
Legend 5
Legend 5

Re: Cannot cancel membership

@Gavin9a 

Are you going into your memberships to manage the account?

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Gavin9a
Newbie

Re: Cannot cancel membership

I have it sorted, thank you..