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Cancelled pass but payment taken

I have cancelled my sports pass three times on the manage account page and it is still being charged each month. After I cancel the pass it states undefined payment date June 2099

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Legend 5
Legend 5

Re: Cancelled pass but payment taken

@Billmc 

Best to jump onto Live chat to get it resolved. 

https://help.nowtv.com/article/how-to-submit-a-complaint

 

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