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LarkHodge
Advocate

Cancelled 10 month pass, but getting no refund

Because I've signed up to Sky, with a Sky Sports package, I no longer needed half of my 10 month Sports pass, which cost nearly £200.  Why can't I get a refund?   I don't want the pass any longer.

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Mark_Weinreb
Expert 2

Re: Cancelled 10 month pass, but getting no refund

@LarkHodge Cancelling a pass just stops it from renewing. You can still use it until the date it would have renewed. If you no longer wish to make use of the remainder of your pass and get a pro-rata rebate, you’ll need to talk to a customer service advisor on chat to see what they can do for you. Politeness goes a long way when talking to them.

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TALON-1973
Mentor

Re: Cancelled 10 month pass, but getting no refund

that’s like saying I bought a car 3 months ago but I don’t want it anymore and trying to take it back to the dealer 🤔🤔🤔😂😂

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