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Legend 5
Legend 5

Re: Cancellation



It isn’t a Direct Debit.


It’s a CPA, a Continuous Payment Authority, and the rules are different, and the protection it gives you is less, and only your Bank can cancel it for you.


And they may try to tell you that they can’t, but they can; the law was changed in 2009 to allow this.


And they must do it on receiving a properly completed request from you to do this, however they define ‘properly completed’.

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