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Anonymous User
Not applicable

Cancel membership abroad



I signed up to nowtv in the UK, however I have now moved abroad but forgot to cancel my membership. I cannot log in to cancel because im on an Australian VPN. 


The website does not seem to have any helpful contact information. Any suggestions? 









Legend 5
Legend 5

@Anonymous User 

Two options, live chat or email support.

Live chat can be accessed by clicking "chat online" within the green box. Make sure NOT to hit "get help quicker" as this is a bot.

Email address for support
customer services @ not tv  . com (ensure no spaces)


That being said you should still be able to access the website using a VPN set to the UK. As I use it sometimes for security and have no issues doing account management with it on.

FYI that I do not work for NOW, just a NOW customer trying to help