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Nelly
Newbie

Billing

Why has my Bill increased from £31.50 to £46.50….?

1 REPLY 1
RoyB
Legend

@Nelly 

At a guess, because your first year discount has come to an end.

Now should have let you know a couple of months back that this was happening; did you not get an email from them, or you got one and ignored it, or what?

Either way, though, get on to Now Broadband, and negotiate a better price for the coming year.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.