3 times charged

[Morsel]

Hi,

I am a new customer. I havent yet got the broadband at my place. while I was making the order. I have been charged £6 (5+1) from two different cards (as first one seemed declined but later charged). Yesterday again I have notice they charged another £5. I am really confused what's going on. I need a solution ASAP.

Best Regards,

Morsel

[gavs82008]

@Morsel 

Best to call the team and bring it up with them, number in the link below.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1