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TNE96
Newbie

Now tv stick

Trying to hard reset my stick and the remote will not connect to the stick 

3 REPLIES 3
gavs82008
Legend 5
Legend 5

@TNE96 

Are you doing the steps indicated in the below link?

https://help.nowtv.com/article/hard-factory-reset-now-box-stick

FYI that I do not work for NOW, just a NOW customer trying to help
TNE96
Newbie

I have and it just won’t connect to the box

gavs82008
Legend 5
Legend 5

@TNE96 

Take it you’ve tried the below troubleshooting?

https://help.nowtv.com/article/remote-control-troubleshooting

FYI that I do not work for NOW, just a NOW customer trying to help