Refund

[RC6]

I cancelled my membership a few weeks ago and I’ve been charged again! 

[gavs82008]

@RC6 

Did you get confirmation email of said cancellation? If not the process wasn't completed.

How many memberships do you have? As cancelling one doesn't automatically cancel them all.

[RC6]

Yea I did and I cancelled all subscriptions

@gavs82008 

[gavs82008]

@RC6 

If you received cancellation emails for ALL memberships, then you need to speak with staff via live chat. As they won't be on here.
https://community.nowtv.com/t5/help/faqpage/title/what-is-community-for

For live chat, make sure to be signed in and use the 'How to get in touch' drop down.
https://help.nowtv.com/get-in-touch/tv/cancel-or-renew-membership