cancel
Showing results for 
Search instead for 
Did you mean: 

Discussions

⚠️ Blue screen on your box / stick

We're aware of an issue where some customers are the screen flash blue for a short period on their box / stick. Our teams are working hard to get to the bottom of this.   To help our teams with the investigation can we ask you to reply to this topic ...

Simon-J by Community Manager
  • 15109 Views
  • 33 replies
  • 0 thanks

NOW TV Box Help (black)

We've compiled some of the top questions that you might ask about the new NOW TV Box.   Just select a topic from the list, or scroll down the page to read them all.   Introduction to the NOW TV Box   NOW TV Box Setup and Troubleshooting   NOW TV Box ...

Pass in box is wrong

I have just bought a new box and says I get a 3 month free pass, I've entered the code gone to my emails and it says its a 14 day free trial not the 3 month that say it was included in the box ? say it will take £6.99 out after the 14 days  ? Can any...

Is the new 'Black' Now TV box worth having?

Hello all, I have the old 'white' box. I'm reasonably pleased with it, but I do get hanging/buffering issues quite regularly, with deadful picture quality on occasion presumably due to badwidth issues. Is it worh upgrading to the new black box (the s...

NOW TV Boxes no longer connect to internet

Hi all. I've had a black NOW TV Box for ages that has worked no problem up until last week. Watched iplayer no problem last sunday (20 Nov). My son got another new box and tried to connect it on tuesday. Would connect to wireless/network (2 green tic...

Resolved! Add an app to my box

Hi all,just bought a tv box and have a few questions; how do I add apps to my box and the what does the star button on the remote do ?? Thanks in advance

New Black Box Replacing White

Just got the new black box, assed wifi and user/pass names all appeared. But, cannot view anything as now allowed on this device? The same TV I was watching on ten mins before!Got to My Account and My Devices...and NOTHING! The middle page wont load ...

Resolved! Will Sky Box with no subscription record Now TV

I realise that this is problbaly the wrong forum for this but I cannot find a better one... I have a Sky TV Box with no subscription. I buy day passes to NowTV when I want one.On Sunday I cannot watch the F1 GP live on a day pass. Will I be able to r...

will it go on my devices?

am wanting to take advantage of current black box deals that are about at the moment,i would like to give box to someone just to use iplayer,all 4 etc,they wont be using any now tv services,will this go down as an added device on my account even thou...

lockmatt by Expert 2
  • 2055 Views
  • 7 replies
  • 5 thanks

Freeview channels via NOW TV Box and Problem with live TV

Hi! I was sold a Now TV Black Box by a Now TV representative and a PCWorld employee. I had a room with no aerial socket, and they claimed all I needed to do was buy the Now TV box, plug it in and I could watch free to air channels. At each stage of m...