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Anonymous User
Not applicable

Poor picture quality on ITV Hub

The picture quality on ITV is very poor and really noticeable when watching the football.


Am I right in saying that having the Boost package only provides HD when watching the Sky channels rather than BBC iPlayer, ITV Hub, etc? If so, does anyone have a suggestion?

2 Replies
Legend 5
Legend 5

Hi @Anonymous User 


The NOW Boost Membership is only relating to NOW content and doesn't come into play on Apps such has ITV Hub etc.


The ITV Hub App across various devices only offers poor SD picture quality 😡.


The BBC iPlayer App is capable of HD quality if you have sufficient internet bandwidth and also gone into the IPlayer App settings and selected "Best Picture Quality" .

Legend 5
Legend 5

@Anonymous User 

If you want guaranteed HD for ITV your best bet is to subscribe to ITV via Amazon prime.


On the ITV hub app you will at best get higher resolution SD with an ITV hub+ subscription.


FYI that I do not work for NOW, just a NOW customer trying to help