25-09-2023 19:25
No idea where you’re getting the idea that NOW only have support for 5 days a week 🤔
For broadband its 8am til midnight 7 days, broadband it’s 8am til 8pm 7 days.
What product are you talking about? As you’ve tagged this in the streaming box. Whereas if it’s for broadband that is nothing to do with the router.
26-09-2023 12:55
Us guys? We’re just customers like you 😢
But we get a damn sight closer to 24/7 than Now do 😛
26-09-2023 13:38
I thought this was a customer service massage thing, I have never used this platform before, so my bad.
26-09-2023 13:58
No worries. It should be what you thought it was, and the information that it isn’t is not given much prominence 😢
However, we are quite used to this, and as how to get in touch with Now is ridiculously hard to find, we are happy to signpost people who fetch up here to the bit of Now that they actually need to be in touch with.
And from time to time, we even get a question we can answer 😛
26-09-2023 16:23
Did you manage to get in touch using the link I gave you? What was the issue anyway, out of curiosity?