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Set top boxes & Smart TVs

Discussions

FAQ - Set top boxes & Smart TVs

We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs. Choose your device to see a list of FAQs: Apple TV LG Smart TV Chromecast YouView Roku

Simon-J by Community Manager
  • 26638 Views
  • 5 replies
  • 8 thanks

Possible outage?

Anyone else having trouble getting the NOW TV App to load?All my other apps are working fine through my TV and Fire Stick but NowTV says 'Unknown Page Error' Something's not right but it's not my internet.

Furm77 by Newbie
  • 235 Views
  • 2 replies
  • 0 thanks

No sound when watching Sky News channel

This has been reported before by another user but there was no fix. I have a Samsung TV with the NOW TV app preinstalled. The app works fine with all the channels except the Sky News channel. There's no sound!The TV has the latest firmware but I can'...

Now TV boost

I pay for now Boost but when watching now tv sky cinema I am getting adverts before the film why is this? How do I get rid of them. Or is this normal?

Brandon1 by Advocate
  • 207 Views
  • 2 replies
  • 1 thanks

Resolved! Buffering

Just switched from BT to Now for my broadband. BBC i player, itv x all buffer. What can I do as now tv contact us just sends you round in circles. Not very impressed so far with NOW

Foggin40 by Advocate
  • 2094 Views
  • 7 replies
  • 2 thanks

DRM used by Now TV in Android TV ecosystem

Hi Community!Do you know if the player, when used in Android TV set-top boxes, uses widevine, playready or both drms??I did a test on Chromecast device (Google TV) and by looking the logs, it seems that  player asks to the HW the supported drms in th...

Campoa by Newbie
  • 278 Views
  • 2 replies
  • 0 thanks

PIN on one single program

We have Elementary from Alibi on the watch list, but as of two days ago it is asking for a PIN to watch it (which we have not set). Other programs from Alibi are not PIN protected just this one. Also we do not have any PIN locking for children (no ki...