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Set top boxes & Smart TVs

Discussions

FAQ - Set top boxes & Smart TVs

We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs. Choose your device to see a list of FAQs: Apple TV LG Smart TV Chromecast YouView Roku

Simon-J by Community Manager
  • 26033 Views
  • 5 replies
  • 8 thanks

Sorry, NOW is currently unavailable on ALL devices

The above message is displayed on all our smart TVs and fire sticks. All updates have been executed on devices and I’ve logged out of all devices. This has been an issue for at least 2 months so I’m cancelling. The help bot doesn’t help and there’s n...

MIN8 by Advocate
  • 423 Views
  • 4 replies
  • 0 thanks

Resolved! Now app

Hi does anyone know if the now app and disney plus app will be available on freesat box please

Sd3 by Advocate
  • 5261 Views
  • 10 replies
  • 1 thanks

Can't Connect to Now TV

Just tried to connect to my now tv on my smart TV and my roku smart stick and both are falling to connect.  I can connect to other apps but I am having same problem on Disney+ app also.  Other apps work fine.... 

Now won't play content on ROKU stick

NOW will not play any content via my ROKU 4K stick. It's supposed to be a supported device , and it opens the NOW app and will play adverts and trailers. But any attempt to play content results in an errot message. "Protected content license error"I ...

Rvon by Mentor
  • 882 Views
  • 11 replies
  • 4 thanks

How to watch NOW on a Sharp Aquos TV?

I'm beginning to wish I hadn't bothered taking out a membership and there is literally no way I can find to get hold of NOW to ask for help!  I have a flatscreen, HD, smart TV which I don't feel like I've had all that long but evidently is considered...

Constant freezing on Google TV

NowTV keeps freezing then speeding up to catch up, occasionally showing a brief loading spinner and buffering. It pauses and freezes about 6-8 times an hour. This happens 100% of the time, every time we watch something. It happens whether I cast from...

Xanderd by Advocate
  • 735 Views
  • 6 replies
  • 3 thanks

Have to keep uninstalling NowTV

Every day I have to uninstall and reinstall the NowTV app on my chromecast to be able to watch anything. If I don't I keep getting an error saying no internet connection. I get this also with the app on my LG TV. It works fine with the app on my Andr...