We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs.
Choose your device to see a list of FAQs:
Apple TV
LG Smart TV
Chromecast
YouView
Roku
Just tried to watch something, anything, on the NowTV app on my LG smart TV and get Error Code: VSF:SHAKA_ERROR_6007.. If i try to watch Live or from the library the error appears.. I can watch from my laptop with no issues.. I found nothing on the ...
Just switched from BT to Now for my broadband. BBC i player, itv x all buffer. What can I do as now tv contact us just sends you round in circles. Not very impressed so far with NOW
Announced on the BT Community today:-https://community.bt.com/t5/EE-TV-YouView/NOW-TV-via-BT-TV-subtitles/m-p/2356858#Confirmed working on my T4000, T2110, and even my retail YouView T2000, so not just limited to EE TV boxes.Not (yet?) driven off the...
Hi Community!Do you know if the player, when used in Android TV set-top boxes, uses widevine, playready or both drms??I did a test on Chromecast device (Google TV) and by looking the logs, it seems that player asks to the HW the supported drms in th...
We have Elementary from Alibi on the watch list, but as of two days ago it is asking for a PIN to watch it (which we have not set). Other programs from Alibi are not PIN protected just this one. Also we do not have any PIN locking for children (no ki...
As a follow up to my not being able to watch the last 2 episodes of Annika, The problem now seems to be fixed. Don't know whether it was the lovely Helen from BT or Chinnappa from NOW or even myself, but I signed out of my online account on NOW, then...
Morning,I do not have any age restrictions on my account but it now refuses to allow me to watch over 15, I have checked and I do not have age restrictions but it still won't let me watch now. Have been watching over 15 films since 2022. So when ask...
Can you use the bonus streams on a smart tv or do you need to have the now box? Looked all weekend as they keep saying you can now watch them with now but nothing works using the app on my Samsung tv.
