Code not working

[Anonymous User]

Hello there I recently purchased a PS4 and got a 3 month pass for free (it's worth £15) but when I have tried to set up my account and use the code I get an error saying the code is not valid please retry. Can you please help? I've tried changed the number 0 to a letter O etc but still nothing works.

Thanks

[Anonymous User]

please help me to. my code is not working. Email : <email removed>

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[Anonymous User]

PLEASE HELP ME. ITS SO FUSTRATING

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[Anonymous User]

<email removed>

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[Anonymous User]

i have just had the same issue

i have set up an account...started the 14 day movie pass free trial.... added my card details....but myself and my husband have tried entering the code and nothing????

[Simon-J]

@Hi @Anonymous User,

Thanks for posting.

I'll send you a quick email with a request for some more information and we'll get it fixed for you as soon as we can. 

Thanks

Simon

NOW TV Team

[Anonymous User]

Hi , can i get some help from you? 

thanks a lot

[Anonymous User]

I BOUGHT A PS4 FROM GAME WHICH CAME WITH THE £15 FREE 3 MONTH PASS, HOWEVER I CANT REDEEM IT. CAN SOMEONE PLEASE TELL ME HOW TO PROCEED ?

[Andy · Accepted solution]

@Anonymous User

Welcome to the forum.

The usual cause of this is misreading the code on the voucher. Try a few different combinations, especially where a letter may be a number or vice versa, e.g 5(five) and S, 1 (one) and I (capital i ), 0 (zero) and O (capital o) etc

and you are still stuck after all that, go to

http://help.nowtv.com/contact-us/Code-not-valid

and choose the option to Start Live Chat who can check the code for you.

[Anonymous User]

i getting the same got my code for game too and it not working 

[Anonymous User]

I also bought a ps4 and the now TV voucher doesn't work. Please can you help as I would actually like to use this.