Code not working

[Anonymous User]

Hello there I recently purchased a PS4 and got a 3 month pass for free (it's worth £15) but when I have tried to set up my account and use the code I get an error saying the code is not valid please retry. Can you please help? I've tried changed the number 0 to a letter O etc but still nothing works.

Thanks

[Simon-J]

Hi @Anonymous User,

Thanks for posting.

We'll send you an email requesting some more details and then we'll help you further from there.

Thanks

Simon

NOW TV Team

[Anonymous User]

Hi, I have exactly the same problem! Got a PS4 bundle from Game - activation code says 'invalid'. Can you help??

[Simon-J]

Hi @Anonymous User

Thanks for posting.

We certainly can! We'll just need some details from you so we'll pop you an email shortly.

Thanks

Simon

NOW TV Team

[Anonymous User]

What information do you need & how shall I get it to you? Thanks

[Anonymous User]

I also have a Game voucher that I cannot use either

[Anonymous User]

Hi @Anonymous User

Thanks for posting. I will send you an e-mail very soon. Keep an eye out on your inbox.

Cheers

Ranj

NOW TV Team

[Anonymous User]

HI @Anonymous User,

@Simon-J sent you an email which you can reply to to get him directly.

Please keep an eye out for it.

Thanks,

Rich

The NOW TV Team

[Anonymous User]

What email did you send to? I don't think I have given you my email address.

[Simon-J]

Hi @Anonymous User,

I sent the email to the address you have on your account. If you want to check what this is check your profile (will only show for you and only when your signed in)

Thanks

Simon

NOW TV Team

[Anonymous User]

Same issue here too, bought PS4 bundle from Game with a 3-month free pass but not working?

Please advise

Thanks

Steve

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@Simon-J wrote:

Hi @Anonymous User,

I sent the email to the address you have on your account. If you want to check what this is @Anonymous User (will only show for you and only when your signed in)

Thanks

Simon

NOW TV Team

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