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Deny559
Advocate

‎29-04-2024 18:28

How do I terminate an old Now Account please?

I cannot delete an old account as I cannot find any type of delete area or button - HELP PLEASE

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3 REPLIES 3
commanda6
Legend 5
Legend 5

‎29-04-2024 18:52

Hi @Deny559 

I believe the help article at the link below will point you in the right direction

https://help.nowtv.com/article/make-a-data-request

I believe it would be the 'right to erase' tab of the article

I hope this helps😀

I do not work for Now . I am simply a Now customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.
Deny559
Advocate

‎30-04-2024 24:15

In response to commanda6's comment

@Deny559 

@commanda6 

 

That did not work but thank you all the same…

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gavs82008
Legend 5
Legend 5

‎30-04-2024 19:13

In response to Deny559's comment

@Deny559 

That link is the official way to do it with NOW. Have you tried it again with another browser?

FYI that I do not work for NOW, just a NOW customer trying to help
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