Its three days now and three attempts chatting to customer services since commencing my subscription on Apple TV and MAC computer and I still await a solution to my problem. I can log in to my account, I can see the service content but when I try to play I get the same error message every time - An error occurred loading this content. Try again later. Not impressed so far. Please, can anyone help?
Solved! Go to Solution.
Hi @Anonymous User and @Anonymous User
Thanks for getting in touch.
Very sorry to hear that this is happening.
Can you please both specify what exactly are you trying to watch?
Kind regards,
Birgit
NOW TV Team
Hi @Anonymous User , @Anonymous User , @Andy , @Anonymous User and @Anonymous User
Thanks guys for letting us know.
Issue has been escalated to the content team.
Very sorry about the inconvenience caused. While we get this fixed, you can use the service on another device.
Kind regards,
Birgit
NOW TV Team