I’ve been billed for something and I cancelled it I want a refund I don’t want or need it
I too have same issue. I cancelled my sport pack last month and to just now find out that I have been charged again. Need my money back NowTV!!!
@Anonymous User@Anonymous User@Anonymous User
Welcome to the community. Best to pop onto live chat, explain what's happened and see if they can help you and sort out a refund. You can get to live chat from the Contact Us page
https://help.nowtv.com/get-in-touch
(expand the Anything Else section at the bottom for options)
I would also recommend enabling your Payment PIN in your account, this will prevent accidental or unauthorised payments in the future. To turn your Payment PIN on, go to your My Account > Payment PIN page
http://account.nowtv.com/payment-pin
I’ve had a problem where it shows that I haven’t got any plans and I’ve still been billed I would like my money back