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@Anonymous User
Welcome to the forum.
The usual cause of this is misreading the code on the voucher. Try a few different combinations, especially where a letter may be a number or vice versa, e.g 5(five) and S, 1 (one) and I (capital i ), 0 (zero) and O (capital o) etc
and you are still stuck after all that, go to
http://help.nowtv.com/contact-us/Code-not-valid
and choose the option to Start Live Chat who can check the code for you.
Hi @Anonymous User did you apply the code in capitals? If you did and still doesn't work try chat..
If you need to reach chat click the following link and then click the contact button at the bottom and finally select chat (8am to midnight) None of the above...
Hi @Anonymous User. Follow Andy's instructions in the green box just above your post. 🙂
Hi and welcome to the forum @Anonymous User
Perhaps the following 'Help Centre' article may be of use to you: Now TV voucher code not working
However, if the afore mentioned 'Help Centre' article does not satisfy all your requirements, I suggest you contact a NOW TV representative via the forums 'Live Chat' facility and explain your requirements to them...
The easiest way of contacting 'Live Chat' is by using a Windows or Mac computer, along with various many makes and models of mobile phones and tablets (provided their screen resolution is high enough). Here's what you need to do: -
Cheers