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Set top boxes & Smart TVs

Discussions

FAQ - Set top boxes & Smart TVs

We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs. Choose your device to see a list of FAQs: Apple TV LG Smart TV Chromecast YouView Roku

Simon-J by Community Manager
  • 26613 Views
  • 5 replies
  • 8 thanks

Recently updated Now TV is slow

Since NowTV has updated their streaming ap its now very slow to load and respond.Should be known as 'Now Slow TV'.Nothing wrong with our broadband or no. of devices. Happened the second the ap updated to its new look.Very frustrating and will likely ...

Too many devices

Hi, I’ve been getting a message saying there’s too many devices being used when trying to watch anything on the entertainment pass. We only have two devices and it’s extremely rare that we watch both at the same time.We’re using a Roku stick if that ...

GML17 by Advocate
  • 11687 Views
  • 10 replies
  • 5 thanks

distorted sound with roku on several apps

hi,i was just wondering if anyone else has similar issues. i've been using roku boxes for several years now, but never been able to get to the bottom of this.so, the problem: mainly on itv hub and all4 apps sound is generally quite poor, i would desc...

tothbros by Scholar 2
  • 3780 Views
  • 10 replies
  • 6 thanks

Will chromecast work after 15 July?

If the chromecast counts as two devices, namely the mobile and the chromecast itself, will it work when you can only stream on a single device? NOW: 18+. UK only. Streamed via Wi-Fi (min speed 2.5Mbps). NOW Memberships stream in 720p (or 1080p if you...

Sky one not streaming on LG tv

Sky one appears to be encrypted on my now tv app on an LG tv. It looks exactly the same as discovery has since it was taken off. All other channels and on demand working as normal.Have deleted and reinstalled app and definitely have an entertainment ...

cinema greats channel doesn't work

I have been on with chat for one hour, four different advisors and not one of them seem to understand what I am saying.  I have put a complaint through because of the amount of time repeating myself so I am going to try here. I cannot get the Sky Cin...