We're aware of an issue where some customers are the screen flash blue for a short period on their box / stick. Our teams are working hard to get to the bottom of this. To help our teams with the investigation can we ask you to reply to this topic ...
We've compiled some of the top questions that you might ask about the new NOW TV Box. Just select a topic from the list, or scroll down the page to read them all. Introduction to the NOW TV Box NOW TV Box Setup and Troubleshooting NOW TV Box ...
Hi, I googled how to remove a Netflix account and it said to reset the box so I did. Now it wont let me watch again without buying a new pass. Have I done something wrong? Is there a way round this as I still have 3 weeks left on my pass
Good evening, For the past few weeks we have been unable to login to our NowTV account on the box/TV itself - therefore unable to make use of the Movies package. Searched these forums for similar issues but none actually seemed to have a satisfactory...
Hi I woke up a few days ago and my NowTV box has changed; all the menu’s and navigation looks different. The problem is that the box is now unbelievably slow, to the point I find myself becoming very frustrated. The box is well out of Warranty and I ...
Hello I’ve lost my now tv remote so I’ve downloaded the app to use that as a remote instead. The box isn’t connected to the same network as my phone though so I’m unable to connect them both together without a remote. today we realised there’s an Eth...
Hi I have been with now tv hub since July everything was going fine and today I noticed my black now tv hub box for broadband and phone line is saying it has power (green) and is wireless (green) but the Internet is AMBER. All devices that are normal...
A message flashed up on screen when loading the Sky Store app. It stated that my apps would load quicker with a Miro SD card inserted. Is this correct? If so what size?
HelloI have a black NOW TV box. I have a direct debit set up for the Entertainment pass (although to be honest with you I never use it now I have Netflix and Amazon Prime). Today I bought a sports pass for a week.Tried to watch the Liverpool Leeds ...
Hi. I bought a Boost pass to enable me to watch on 3 devices. I've tried several times but can't seem to use my Nowtv box as the 3rd device, however, I was able to use my phone instead. Any ideas why?
When i try hayu through my black box it tells me to log in online to start free trial, Once online it says I cannot purchase free trail at this time but has been now saying this for 2 days. I have had my movies and entertainment accounts for over a ...
hello allive just set up the box and can access everything I need to, however the screen - my tv - is now incredibly hard to watch without a headache as it gently flickers. It doesn't prevent the images but is very hard on the eyes and head and I ha...
