Hi @Anonymous User
The easiest way of accessing 'Live Chat' is by using a Windows or Mac computer, along with various many makes and models of mobile phones and tablets (provided their screen resolution is high enough). Here's what you need to do: -
Cheers
Let's face it they expect money but hide away so you can't contact them. The service makes me sick.
I disagree @Anonymous User,
The NOW TV media streaming service is a fully 'online service' which offers help to its customers via Live Chat, via Email or via this forum (by forum members, along with a comprehensive range of Help Centre articles).
For future reference, access to 'Live Chat' can be found at the bottom left of (most, if not) all the 'Help Centre' articles via the green 'Contact Us' button (which leads to the 'Live Chat' button). The idea being that after finding and reading the 'Help Centre' article that fits your needs you should be able to resolve your issue yourself and only have to contact a NOW TV representative as a last resort.
Cheers