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Anonymous User
Not applicable

Begging

Live chat link please please now

4 REPLIES 4
Anonymous User
Not applicable

Please I have paid money and I cant watch it on any device please 

 

SeeMoreDigital
Legend 5
Legend 5

Hi @Anonymous User

 

The easiest way of accessing 'Live Chat' is by using a Windows or Mac computer, along with various many makes and models of mobile phones and tablets (provided their screen resolution is high enough). Here's what you need to do: -

 

  • Click on the following: How To Contact NOW TV link.
  • Click on the blue 'Start Live Chat' button on the left of the web page.
  • A new 'What can we help you with today?' pop-up window should open up.
  • Click on the 'Request Chat' button.

 

Cheers

Anonymous User
Not applicable

Let's face it they expect money but hide away so you can't contact them. The service makes me sick. 

SeeMoreDigital
Legend 5
Legend 5

I disagree @Anonymous User,

 

The NOW TV media streaming service is a fully 'online service' which offers help to its customers via Live Chat, via Email or via this forum (by forum members, along with a comprehensive range of Help Centre articles). 

 

For future reference, access to 'Live Chat' can be found at the bottom left of (most, if not) all the 'Help Centre' articles via the green 'Contact Us' button (which leads to the 'Live Chat' button). The idea being that after finding and reading the 'Help Centre' article that fits your needs you should be able to resolve your issue yourself and only have to contact a NOW TV representative as a last resort.

 

 

Cheers