05-10-2015 15:01
10-10-2015 21:28
The list of supported devices has the Youview box listed. It doesn't mention the restriction of not being able to view the Entertainment package. I phoned TalkTalk and they are sending an engineer out.
10-10-2015 23:35
@Anonymous User wrote:The list of supported devices has the Youview box listed. It doesn't mention the restriction of not being able to view the Entertainment package. I phoned TalkTalk and they are sending an engineer out.
The supported devices page specifically says:
Youview (see below for more information)
Watching NOW TV on YouView
If this has solved your issue please mark this as an accepted solution.
Those little green stars by my name mean that I'm a Community Contributor - not Now TV staff. I just try to help out if I can.
05-10-2015 15:27
15-11-2015 14:32
15-11-2015 14:43
@Anonymous User
Welcome to the forum.
Just to clarify an engineer won't be able to get entertainment pass working on your YouView box, NOW TV simply do not support the use of the Entertainmnet pass on the YouView platform at this point in time.
It is worth checking the list of compatible devices however as you may find you have other devices at home that you could use to watch your entertainment pass on, all other devices except YouView are good for watching entertainment with
http://help.nowtv.com/article/Supported-devices
27-11-2015 16:15
This is correct. The engineer came to my house and could not get it working. Intersting that neither he, or the telephone support seemed to know about this.
@Andy wrote:@Anonymous User
Welcome to the forum.
Just to clarify an engineer won't be able to get entertainment pass working on your YouView box, NOW TV simply do not support the use of the Entertainmnet pass on the YouView platform at this point in time.
It is worth checking the list of compatible devices however as you may find you have other devices at home that you could use to watch your entertainment pass on, all other devices except YouView are good for watching entertainment with
http://help.nowtv.com/article/Supported-devices
04-12-2015 5:22
Since Now TV entertainment does not play on a YouView box I have to stream to my TV via my phone and Chromecast. It seems unfair that my 4 devices are used Up just because of this. I watch TV in my bedroom on my iPad, watch Films on Youview box, but to watch Entertainment on my TV it takes 2 devices up as I have to stream from my phone and chromecast, both of which are included in my 4.
04-12-2015 6:26
@Anonymous User you phone only counts if you also watch on the phone. If you press the cast button before playing it won't count.