01-05-2016 10:03
I'm a new subscriber and having connection issues. I have installed the latest versions of Firefox, Silverlight, refrehed,restarted and all of the suggested steps yet the connection problem persists. I'm running Windows Vista. Please help.
09-05-2016 17:24
Still no joy connecting....... This is getting silly. HELP!
05-12-2016 23:30
I am having exactly the same problem. Up to date Firefox and Silverlight, Vista SP2, secondary moniter, same error message at the same point. So it's a bit disappointing that this thread has been abandoned and there is no solution.
I don't think it's the ISP because it worked fine before I had to revert to my old laptop (for which I have to use a moniter as its own does not work.)
06-12-2016 9:48
Hi @Anonymous User
If your using Vista that is the problem as we no longer support this operating system.
Have a look at our supported devices page and you will see the min requirements.
http://help.nowtv.com/article/Supported-devices
Thanks
Andy