03-12-2016 20:20
03-12-2016 20:46
@Anonymous User
Welcome to the forum.
Have a word with Live Chat, explain what's happened and see if they can sort something out for you as a courtesy.
To reach live chat go to the following help page
http://help.nowtv.com/contact-us/Managing-Devices
and click the Start Live Chat button.
07-12-2016 10:36
I have sorted that out for you @Anonymous User