07-11-2012 21:52
I was able to watch a movie on my netbook yesterday but today it is saying I cannot watch movies as my device isn't registered. When I go to devices it tells me that no devices are registered! Eh?
16-08-2015 11:04
I have had the same problem it won't let me watch anything on movies even though I have no devices registered. It says I have reached device limit
18-08-2015 14:39
Hi @Anonymous User,
Thanks for getting in touch with us here at NOW TV.
I'm sorry to hear about the issues you have encountered with the devices on your account.
I have sent you an email in regards to this query.
Thanks,
Karl
NOW TV Team
17-08-2015 21:44
Hi,
I have no devices registered and I still get an error u have reached the "Your device activity limit has been reached, you cannot add another device. For more info, please go to nowtv.com/help"
It's the same device as before. Why does it see different devices when using different browswers on the same device???
Very poor setup.
Adam
18-09-2015 7:02
18-09-2015 7:51
@Anonymous User the quickest method is to jump on to Live Chat and explain your situation, they might be able to sort something out for you this month.
Visit http://help.nowtv.com/article/Managing-Devices
and at the bottom will be a Contact Us button, from here Live Chat should be available (hours are 8am-midnight).
20-11-2015 18:42
20-11-2015 18:52
@Anonymous User the quickest method is to jump on to Live Chat and explain your situation, they might be able to sort something out for you this month.
Visit http://help.nowtv.com/article/Managing-Devices
and at the bottom will be a Contact Us button, from here Live Chat should be available (hours are 8am-midnight).
08-02-2016 24:09
i have no devices on my account and it says i cant add any till next month as i have used my limit.
08-02-2016 20:07
Hi @Anonymous User
Thanks for your post.
I believe your issue is now resolved. If you need further help, please don't hesitate to contact us back 🙂
Birgit
NOW TV Team
22-02-2016 17:27