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Anonymous User
Not applicable

‎18-08-2016 17:50

now tv how do you reset it if your subscription expires????????

i cannot seem to reactivate my nowtv since the bank withheld a standing order. How ever i try i can't seem to reset.

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Anonymous User
Not applicable

‎18-08-2016 18:00 - edited ‎18-08-2016 18:00

Hi @Anonymous User

 

Welcome to the forum.  Have a word with Live Chat.  Click on this link http://help.nowtv.com/article/How-to-cancel-NOW-TV and hit the green Contact Us at the bottom of the page, this will take you to the Live Chat & Email options (8am - Midnight). Best to use a PC/Mac.

 

Hope this helps

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SeeMoreDigital
Legend 5
Legend 5

‎18-08-2016 18:26

@Anonymous User wrote:

i cannot seem to reactivate my nowtv since the bank withheld a standing order. How ever i try i can't seem to reset.

Just-so-you-know... The NOW TV service has to be paid-for by using a debit or credit card, not a bank standing order...

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Anonymous User
Not applicable

‎19-08-2016 12:54

Hi @Anonymous User

 

Has the bank cancelled your card or blocked NOW TV from taking payments ?

 

If you follow the steps detailed here you should be able to get up and running.

 

Thanks

Andy

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