27-11-2012 12:40
I have forgotten the parental pin I set up when I registered - can you tell me how to reset ?
Solved! Go to Solution.
05-08-2019 10:19
Hi there,
to avoid confusion we've updated the answer to this question:
@Anonymous User wrote:
I have forgotten the parental pin I set up when I registered - can you tell me how to reset ?
To reset your PIN:
1. Go to the "My Account" menu from the top of the page (you might be asked to sign in)
2. Choose "Settings & PINs"
3. Click the 3rd button in the list "Reset your PIN"
4. Enter your password
3. Choose a NEW Pin and enter the digits
5. Click "Save PIN"
6. You're all set!
Note: Please remember this page is archived and you will not be able to reply to this post, to start a new post or if you have any questions about PINs post here
06-12-2014 17:03
Hi @Anonymous User
Thanks for posting, sorry to hear you've had issues. I will send you an e-mail very shortly.
Thanks
Ranj
NOW TV Team
24-03-2015 20:41
24-03-2015 21:52
26-03-2015 13:11
@Anonymous User & Blake881,
OK guys, what you need to do is go the the "My Account" section via a Laptop or PC using Firefox as the browser, then go to the left side of the screen where you will see where to set up new pins.
I believe that these have been reset for you both so you should be all good to go!
Any problems, give us a shout!
Michael
NOW TV Team
14-10-2015 21:32
Enter a body
been thru the whole process accounts etc and when it has got to the ALMOST DONE (ha ha) there has been no boxes available to set any pin for either payment or parental any ideas!!!!!!!
14-10-2015 21:57
At the top right hand corner of this web page in a 'My Account' button. In your account you'll find a 'Parental PIN' area - which os 'Off' by default.
The rest of the process should be quite straight forward from there...
Cheers
25-01-2016 7:19
05-08-2019 10:19
Hi there,
to avoid confusion we've updated the answer to this question:
@Anonymous User wrote:
I have forgotten the parental pin I set up when I registered - can you tell me how to reset ?
To reset your PIN:
1. Go to the "My Account" menu from the top of the page (you might be asked to sign in)
2. Choose "Settings & PINs"
3. Click the 3rd button in the list "Reset your PIN"
4. Enter your password
3. Choose a NEW Pin and enter the digits
5. Click "Save PIN"
6. You're all set!
Note: Please remember this page is archived and you will not be able to reply to this post, to start a new post or if you have any questions about PINs post here