Hi, I’ve just set up a new broadband deal with now tv. I was previously a customer but was told I had to get a new box etc.
However, when I log in, I cannot see any evidence or reference to my new box or broadband package. I only have my old address and evidence of my old deal and cancellation.
This means that I can not adjust any settings, check payment details or cancel in the future.
any advice would be appreciated
