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since ‎01-03-2024

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Is it possible to speak to a real person? Autobot is absolutely useless. 
Last year's memberhip ran out 29/02/2024. I was offered a deal on 01/02/2024, so I have paid for 6 months sport membership on 02/02/2024. This shows up in my account under Bills & Payments, but when I try to watch F1, the screen message is "Subscribe...