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Anonymous User
Not applicable

‎28-08-2016 13:30 - edited ‎28-08-2016 13:31

Locked out

Hi, Please can somebody help. I started using my tablet for using Now TV and registered my tablet. Now its saying I have no devices registered and I cant register a new one until 1st September.

 

Why cant I speak to a customer service rep about this? I have paid for a week pass Sky Sports.

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SeeMoreDigital
Legend 5
Legend 5

‎28-08-2016 13:40 - edited ‎28-08-2016 13:42

Hi and welcome to the forum @Anonymous User,

 

NOW TV is a fully 'online service' which offers help to its customers via Live Chat, via email or via this forum (by forum members, along with a comprehensive range of Help Centre articles). And as such, there is no telephone number...

 

The easiest way of accessing 'Live Chat' is by using a Windows or Mac computer, along with various many makes and models of mobile phones and tablets (provided their screen resolution is high enough). Here's what you need to do: -

 

  • Click on the following: How To Contact NOW TV link.
  • Click on the blue 'Start Live Chat' button on the left of the web page.
  • A new 'What can we help you with today?' pop-up window should open up.
  • Click on the 'Request Chat' button.

 

Cheers